RAPID® Voice Fixed Solutions
Unshakable Communication. Installed with Purpose. Powered for Continuity.
Communication is the heart of every business — it’s what connects teams, drives operations, and keeps people safe. From hospitals coordinating across branches, to mining operations managing remote sites, the need is the same, reliable, uninterrupted communication.
When communication fails, the consequences can be immediate and dangerous. Losing access to data is disruptive, but losing the ability to communicate in real time can put lives, operations, and reputations at risk. That’s why installing a backup communication system isn’t a luxury — it’s essential insurance for your organisation.
RAPID® Voice Fixed Solutions are permanently installed satellite communication systems designed to keep your voice network up and running when everything else goes down. Powered by Iridium’s global satellite network and built for critical environments, these solutions provide long-term reliability, seamless integration, and secure, always-on voice connectivity — no matter what’s happening on the ground.
From command centers and hospitals to remote outposts and high-security facilities, RAPID® Voice Fixed Solutions ensure you’re never cut off when it matters most.
Stay Connected When All Else Fails
RAPID FIU®
Fixed. Intelligent. Unbreakable.
When communication can’t afford to fail, RAPID FIU® delivers. This fixed installed satellite communication unit provides permanent, always on voice communication, that is independent of terrestrial networks, ensuring your operations remain connected even in the face of disaster, power outages, or complete grid failure.
It’s not just a backup. It’s a critical safeguard that turns vulnerability into resilience. Whether you’re operating a hospital with multiple sites, managing an off-grid facility, or running a national control center, RAPID FIU® becomes the lifeline that holds everything together when traditional systems fall apart. Installed once and always ready, RAPID FIU® gives your business the security of knowing that no matter what happens, communication remains open.
- Always On Satellite Communication: Uninterrupted voice and data services via Iridium’s global network.
- Disaster Resilient Connectivity: Operates independently of towers, cables, or local infrastructure.
- Redundant Power Inputs: Supports both AC and DC power for maximum uptime in any scenario.
- Seamless Integration: Easily ties into existing infrastructure and command systems for operational continuity.
- Minimal Maintenance, Maximum Reliability: Rugged components minimize risk and ensure consistent performance.
RAPID FIU® - Head Office Power Failure at a Financial Services Provider
A financial services company experienced a sudden power outage at its main head office due to a local grid failure. Although their data was backed up and IT systems had battery redundancy, all terrestrial voice communication including landlines and mobile coverage was lost, cutting off critical contact with branch offices and key clients.
Fortunately, the organisation had a RAPID FIU® unit permanently installed as part of its business continuity plan. Staff were able to:
• Maintain secure voice communication with regional offices.
• Coordinate the IT and facility response teams during the blackout.
• Continue urgent communications with clients while land-based systems were offline.
While others were left scrambling, the company’s operations remained stable, responsive, and in control proving that when it comes to business continuity, having communication backup is just as critical as data backup.
RAPID CCaaS®
In a crisis, communication is everything and RAPID CCaaS® ensures you never lose it. This fully managed, subscription-based solution delivers uninterrupted satellite voice communication when your business, facility, or infrastructure is most at risk.
Designed specifically for South African clients, RAPID CCaaS® gives you the full power of our fixed satellite communication system without the need for upfront hardware investment.
Whether you’re operating a hospital network, managing essential utilities, or safeguarding a government site, RAPID CCaaS® provides the communication continuity your organisation needs to stay informed, responsive, and protected even when the grid fails or disaster strikes.
- Crisis Proof Satellite Connectivity: Maintains voice communication when terrestrial networks are unavailable or compromised.
- All Inclusive Managed Service: Includes installation, activation, ongoing support, and hardware all covered by one monthly fee.
- Predictable, Flexible Pricing: Subscription based model eliminates the need for upfront capital costs.
- Locally Deployed, Rapid Response: Exclusively available in South Africa through our dedicated deployment and support teams.
- Ideal for Critical Environments: Supports hospitals, government, emergency services, data centres, and other high-dependency operations.
RAPID CCaaS® - Private Hospital Group experiences national outage
During a major national power grid failure in South Africa, a private hospital group with multiple locations across the country lost access to landline and mobile networks. As a RAPID CCaaS® subscriber, each critical site had a satellite-based voice unit installed and supported as part of the service. With terrestrial communications down, hospital staff used their RAPID CCaaS® system to:
• Maintain contact between branches to coordinate patient loads.
• Stay in touch with ambulance services operating in affected zones.
• Communicate with suppliers for urgent medical deliveries.
• Escalate emergency cases to unaffected facilities in real time.
Because the system was installed and maintained in advance, there was no setup delay. The hospital’s investment in communication continuity meant that even in crisis, operations remained organised and effective saving time, resources, and potentially lives.